In the matter of working with people — when requesting others to do something on one’s behalf — one must have the right approach. First, observe those present and identify the person who is most receptive and quickest to understand. Speak to that person first. Before long, they will draw their companions in and the work will be done of its own accord, in no time at all.
Most importantly, one must prepare the following:
First, ensure that all necessary tools and equipment are ready.
Second, demonstrate by example — show others how it is done.
Third, know how to offer words of encouragement at the right moment and in the right manner.
While the work is underway, continue to offer encouragement along the way — bring water for them to drink, bring a snack for them to enjoy. Before one knows it, the work will be finished.
One further point worth remembering: encouragement must be given at many stages and at many moments — from the time one encourages others while the work is in progress, through to the moment the work has just been completed, and even afterward, when one encounters them again and continues to greet and converse with them warmly.
A leader who conducts themselves in this way is one with whom everyone will want to work. This is quite different from one who speaks pleasantly only when they need something done, and then, once the work is finished, acts as though they do not know the person at all. If one behaves in such a manner, one should not expect that person to come and offer their help again in the future.
May 2nd, 2018
